Agile Delivery Manager
Hereford, England, United Kingdom
Type: Permanent, Full Time
Working Pattern: Hybrid (3 days a week onsite)
The Opportunity
Following our transition to a Product Operating Model, it is an exciting time at MandM as we embed new ways of working across our technology teams. We are looking for an Agile Delivery Manager to take hands-on ownership of delivery across assigned product squads and drive high-priority business initiatives. If you are passionate about pragmatic agile practices, unblocking engineering teams, and turning business goals into real results, this role offers a collaborative, highly supportive environment with ample opportunity to learn, build capability, and grow your career.
Who Are we?
MandM is one of the biggest employers in Herefordshire and one of Europe’s leading online, off-price retailers, selling branded Fashion, Sport & Outdoor products for Men, Women and Children.
We offer our customers fantastic value by partnering with companies who we have built long term relationships with, enabling us to offer our customers big household names and up-and-coming brands, giving fantastic value all year round.
We are located in the heart of Hereford City Centre in our brand new, state of the art office. The modern, stylish workspace was designed to encourage collaborative working, teamwork and creativity - everything that MandM is all about.
As our business continues to grow we are recruiting for a talented Agile Delivery Manager to join our growing team.
Why not come be a part of our journey to success and take advantage of all MandM can offer you!
More than a role
✨ Competitive Salary: Your talent deserves recognition
🤝 Giving Back: 2 days paid volunteering to support a cause you care about
🚀 Career Growth: Opportunity to grow
🎁 Staff Discounts: Stay stylish with our exclusive discounts.
🏦 Company Pension: Secure your financial future.
🏖️ Generous Holiday Allowance: Enjoy 5 weeks of well-deserved breaks. You even have the option to buy an extra week
🎁 Birthday Delight: Take your special day off to celebrate YOU
🚗 Free Parking
💊 Health & Wellbeing programme; we’ll look after you
The Role Scope
This is more than a squad-level facilitator role. You will bridge squad-level Agile facilitation and cross-team delivery oversight, offering hands-on delivery support, managing project timelines and risks, and driving continuous improvement. You are a coach, facilitator, and project leader—equally comfortable enabling product squads, managing stakeholders, and driving end-to-end outcomes.
Role key responsibilities:
✨Project Management & Delivery Leadership
-
Take end-to-end delivery responsibility across assigned product areas or initiatives, managing scope, schedules, resource alignment, and budgets where applicable.
-
Support quarterly planning cycles, ensuring dependencies are mapped and plans are set up for predictable delivery.
-
Provide clear, data-driven insights on delivery health, trajectory, and risks, maintaining lightweight, effective governance
✨Agile Coaching & Team Enablement
-
Coach squads on Agile principles and practices, tailoring frameworks adapting approaches to suit the context rather than applying frameworks rigidly
-
Monitor delivery metrics (such as cycle time and predictability) to improve flow, foster team ownership, and support continuous improvement.
✨ Stakeholder Leadership & Cross-Team Coordination
-
Serve as a primary point of contact for day-to-day stakeholder communication, managing expectations and influencing outcomes.
-
Collaborate with Product teams, Business Analysts, and Developers to clear blockers and maintain delivery momentum across dependencies.
-
Support Product and Technology leadership with feasibility data and delivery insights to aid roadmap sequencing and prioritisation.